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HoosierFaithful

Site uptime problems

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All --

Thank you for your continued patience.  We had problems launching the site that several experts couldn't fix.  Eventually, we found that the IP address we are issued by our host was previously used in a malicious way.  This was before our host had issued it to us, so it's unrelated to HSN.  Either way, several Internet Service Providers (U-Verse, Comcast, Century Link, etc) blocked this particular IP address because of the malicious uses it was previously associated with.

That's the nexus of some people being able to get on and some not: not all ISP's blocked it.  For those who didn't, you were free and clear.  For those who did, no luck.  

It was terribly frustrating and resulted in numerous hours on the phone.  Eventually, we found the problem.  It should be clear now and cycle through in the next 24 hours for all involved.

Back to your regularly scheduled programming!

HF

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On 8/18/2017 at 2:38 PM, HoosierFaithful said:

All --

Thank you for your continued patience.  We had problems launching the site that several experts couldn't fix.  Eventually, we found that the IP address we are issued by our host was previously used in a malicious way.  This was before our host had issued it to us, so it's unrelated to HSN.  Either way, several Internet Service Providers (U-Verse, Comcast, Century Link, etc) blocked this particular IP address because of the malicious uses it was previously associated with.

That's the nexus of some people being able to get on and some not: not all ISP's blocked it.  For those who didn't, you were free and clear.  For those who did, no luck.  

It was terribly frustrating and resulted in numerous hours on the phone.  Eventually, we found the problem.  It should be clear now and cycle through in the next 24 hours for all involved.

Back to your regularly scheduled programming!

HF

I wouldn't say it was totally unrelated to HSN - the malicious site is actually where @5fouls "met" 3 of his wives. 

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